Sales Support Coordinator
Private Advertiser Jurong East Full-time
Servicing of existing and new customers
- Build and maintain strong relationships with existing customers
- Monitor their regular order patterns and inventory needs.
- Proactively recommend re-orders or stock replenishment based on usage trends.
- process and manage all sales orders retrieved from various channels accurately and promptly.
- Ensure proper documentation and filing of delivery orders and related records.
- Coordinate with customers, internal Sales team, and Warehouse to ensure timely delivery and customer satisfaction.
- Attend to customer enquiries, feedback, and complaints; escalate to relevant parties when necessary.
- Maintain and update daily sales data
- Assist in preparing sales quotations and handling enquiries in alignment with the S&M Manager.
- Perform administrative duties such as filing, printing of store orders, and preparation of visitation forms.
- Sales support- assist in phone-in orders, quoting prices based on agreed terms with the S&M Manager.
- Support the Sales team in the execution of promotional activities and price updates.
- Maintain records of competitor activities, advertisements, and industry insights as assigned.
- Handle incoming calls from the general line and transfer them to the appropriate departments or individuals as needed.
- Ensure timely and courteous responses to all incoming queries.
- Ad Hoc Responsibilities such as support field sales operations when needed. Perform other related duties and tasks as assigned by the S&M Manager.
The Supreme HR AdvisoryClementi, 3 km from Jurong East
Company Benefits & Incentives
Career Progression Opportunities!
Attractive Salary Package
Marketing Executive / Event Sales Support / Social Media Management / Content Creation
Job Summary:
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