Senior Executive Assistant (Medical Social Work) (9099)

Senior / Executive Assistant - Medical Social Work Department

The ideal candidate will be an excellent communicator, proficient in Microsoft Office, and able to manage multiple tasks in a fast-paced healthcare environment.

Key Responsibilities:

• Manage the public-facing aspects of the department, including handling queries from patients and family members via counter service, phone, and email.
• Oversee and manage the department's email inquiries.
• Support the generation and analysis of monthly reports.
• Collaborate with external departments within the hospital and cluster to address work processes and improve efficiency.
• Work with external stakeholders to facilitate meetings and engagement sessions.
• Provide administrative support to social workers and coordinators in service delivery for patients.
• Utilize Microsoft Office and other departmental information systems effectively.
• Support the daily operational and administrative needs of the department.
• Assist in maintaining and communicating work processes with internal and external stakeholders.

Requirements:

• Educational Qualification: Diploma, O Level, or ITE Graduate (Nitec & higher Nitec)
• Proficiency in Microsoft Office suite and ability to learn new information systems quickly
• Excellent communication skills, both written and verbal
• Strong ability to multi-task and work effectively in a team environment
• Good organizational and time management skills
• Attention to detail and accuracy in work
• Customer service-oriented with a professional demeanor
• Ability to work with a diverse range of stakeholders

Desired Qualities:

• Empathy and patience when dealing with patients and their families
• Adaptability to changing work environments and priorities
• Problem-solving skills and initiative
• Discretion in handling sensitive information
• Willingness to learn and grow within the role

What We Offer:

• Opportunity to contribute to meaningful healthcare services
• Collaborative and supportive work environment
• Professional development opportunities
• Competitive salary and benefits package

• Only Singapore Citizens and Singapore Permanent Residents may apply.