Software Developer - Bukit Merah

Job Summary:

You will play a key role in enhancing user experience and operational efficiency through intelligent automation and streamlined service delivery.

Key Responsibilities:

• Custom Application Development: Build and maintain custom applications tailored to business needs using ServiceNow Studio and scoped applications.
• Flow Designer Expertise: Design and implement complex workflows using Flow Designer, including multi-task flows, rollback mechanisms, and conditional logic.
• Scripting: Develop and optimize server-side and client-side scripts (Business Rules, Script Includes, UI Policies, Client Scripts).
• Order Guides & Variables: Configure Order Guides with dynamic variables, managing both left and right panel behaviors for intuitive user experiences.
• Email Notifications: Create and manage email templates and notification triggers based on workflow events and user actions.
• Script Optimization: Refactor and streamline existing scripts for performance, readability, and maintainability.
• Catalog Item Development: Design and configure Service Catalog items with associated workflows, variables, and user interface policies.
• Workflow Automation: Build and maintain workflows using both legacy Workflow Editor and Flow Designer, ensuring seamless service delivery.
• Rollback Mechanisms: Implement rollback strategies within Flow Designer to ensure data integrity and error handling.
• Collaboration: Work closely with stakeholders, business analysts, and other developers to gather requirements and deliver solutions.

Required Skills & Qualifications:

• Proven experience as a ServiceNow Developer with strong understanding of the platform architecture.
• Proficiency in JavaScript and ServiceNow scripting components.
• Hands-on experience with Flow Designer, Service Catalog, and Workflow Editor.
• Familiarity with Order Guides, variables configuration, and UI customization.
• Strong problem-solving and debugging skills.
• Excellent communication and documentation abilities.
• ServiceNow Certified Application Developer (preferred).

Preferred Experience:

• Experience with Agile/Scrum methodologies.
• Exposure to ITSM, ITOM, or HRSD modules.
• Integration experience using REST/SOAP APIs.

No Recruitment Agency needed.