URGENT HIRING- L1 Production support
ITCAN PTE. LIMITED Toa Payoh
Job Description & Requirements
Key responsibilities- Provide L1 support for banking applications and systems, including troubleshooting and resolving technical issues.
- Monitor system performance, detect anomalies, and ensure uptime and availability of services.
- Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.
- Work closely with L1 support to ensure a seamless escalation process for complex issues.
- Collaborate with development teams to identify and resolve recurring issues or system bugs.
- Perform root cause analysis and provide recommendations for system improvements.
- Document technical issues, solutions, and best practices for future reference.
MediaCorpClementi, 10 km from Toa Payoh
Purpose:
The Engineer shall be rotated to provide technical support and work in the 2 units in Production Support:
1. TV Studios Support
2. Outdoor Broadcast Support
The Scope:
The Engineer is expected:
1. TV Studios Support
• Support...
ITCAN PTE. LIMITEDToa Payoh
Job Description & Requirements
Key responsibilities
• Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.
• Monitor system performance, detect anomalies, and ensure uptime...
RidikBedok, 9 km from Toa Payoh
1. Provide L1 production support for 24x7 on Core Banking applications.
2. To coordinate and support infrastructure maintenance activities
3. To manage implementations of new application releases; adhering to the best...