Senior / Executive Officer, Strategic Communications

Job Summary

The jobholder (2-year contract) will support MENDAKI’s strategic communications efforts by managing media relations and corporate communications activities. The role will develop content, coordinate media engagement, and ensure consistent messaging across platforms.

Key Responsibility Areas

1. Draft media releases, fact sheets, FAQs, and human-interest stories for MENDAKI initiatives.
2. Coordinate media coverage for events, including interviews and press briefings, ensuring alignment with the communications calendar.
3. Maintain strong relationships with media partners and support monthly media engagement activities.

1. Prepare corporate materials including speeches, talking points, and reports for senior management.
2. Assist in producing corporate publications such as the Annual Report and monthly CEO communications.
3. Support internal communications initiatives, including drafting content for internal bulletins and stakeholder updates.

1. Conduct daily media and social listening scans, including sentiment analysis and trend insights.
2. Maintain archives of media coverage and prepare periodic reports for internal stakeholders.

Track and report communication effectiveness, recommending improvements based on data insights.

1. At least 1-3 years of relevant experience preferred
2. Degree in Communications, Journalism, Public Relations, or other relevant qualifications from any recognised institution
3. Strong command of written and spoken English and Malay languages.
4. Strong interpersonal skills and ability to manage stakeholders across different levels
5. Strong project management and time management skills
6. Sound decision-making and problem-solving skills
7. Resourceful and takes initiative to effect change
8. Able to work under pressure to meet deadlines
9. Proficient in Microsoft Office applications
10. Knowledge of digital media marketing and campaigns is an advantage