Customer Service Coordinator

We are seeking for a Customer Service Coordinator that delights in providing special customer service to Groom and inculcate Service Etiquette in skincare manufacturing Division.

Key Responsibilities:

• Familiar with diverse corporate and personal grooming standards to meet customers expectations.
• Responding promptly to customer inquiries on skin care products and training programs.
• EXPERIENCE with training setups as well as serving customers in the area of skincare, makeup, communication and etiquette in beauty industry.
• Be professional and familiar in dealing with customers from Middle East to India.
• Knowing colours and texture of beauty products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests for products and packaging in colours and text.
• Keeping records of customer interactions, transactions, comments, and feedbacks.
• Communicating and coordinating with colleagues as necessary.
• Ensure customer satisfaction and provide professional internal and external customer support.

• Ability to stay calm when customers are stressed or upset.
• Experience working with customer support.
• Knowledge of customer service principles and practices

Please note that only shortlisted candidates will be notified.