Business Development Manager
The successful candidate will ensure the outlet runs efficiently, achieves profitability, and remains fully compliant with regulatory requirements while supporting future expansion plans.
Key Responsibilities- Business Development & Strategy
Develop and implement strategies to drive growth, profitability, and brand positioning.
Identify and evaluate new opportunities for future outlets and brand expansion.
Conduct market research to monitor industry trends and competitor activities.- Operational Management
Oversee daily operations of the outlet to ensure efficiency, consistency, and high service standards.
Plan and execute improvements to enhance customer experience and operational efficiency.
Ensure compliance with all health, safety, and hygiene regulations.- Financial Analysis & Cost Management
Analyze financial performance and recommend cost-saving initiatives.
Develop, manage, and monitor the outlet’s budget.
Implement effective cost control measures to improve profitability.- KPI Development & Monitoring
Establish and track key performance indicators (KPIs) for outlet performance.
Prepare regular reports on sales, expenses, and operational results.
Implement corrective actions where necessary.- Recruitment & Talent Management
Recruit, train, and supervise chefs and key staff members.
Develop training programs to improve staff capabilities and service standards.
Foster a positive and collaborative work environment.- Marketing & Customer Engagement
Develop and execute marketing strategies to drive customer traffic and sales.
Manage social media presence and promotional activities across all three brands.
Collect customer feedback and implement service improvements.- Relationship Management
Maintain strong relationships with suppliers, partners, and stakeholders.
Negotiate contracts to ensure quality and cost efficiency.
Represent the business at relevant industry networking events.- Compliance & Regulatory Requirements
Ensure compliance with Singapore Food Agency (SFA) regulations, including obtaining licences and permits.
Maintain strict adherence to food hygiene, workplace safety, and other statutory requirements.
Stay updated on regulatory changes and adjust operations accordingly.
Qualifications & Requirements