Assistant Restaurant Manager (French Bistro)

Assistant Restaurant Manager

You will play a key role in supporting the management team in maintaining high service standards, managing the bar area, and ensuring guest satisfaction.

Responsibilities:

• Assist the Manager in leading and motivating a team of service staff and bartenders to deliver exceptional guest experience
• Support daily restaurant operations, including opening and closing procedures, reservation management, guest relations and achieving operational excellence
• Ensure that service standards are consistently maintained to exceed guest expectations.
• Assist in managing the bar and utilize your knowledge of wine, spirits and cocktail preparation techniques and maintain beverage quality
• Train and mentor staff in service techniques, product knowledge, and bar operations.
• Collaborate with the management team to implement and uphold restaurant policies and procedures regarding health, safety, and sanitation standards
• Assist in coordinating between the kitchen and front-of-house operations to ensure seamless service delivery
• Handle guest inquiries, concerns and complaints with professionalism and efficiency, striving to resolve issues to the guest's satisfaction
• Engage in skill development plans and undertake ad-hoc tasks that contribute to the restaurant’s ongoing success

Requirements:

• Diploma/WSQ Certificate in Food & Beverage service or equivalent
• Minimum 3 years in a full-service restaurant with a similar role, restaurant operations and able to perform the roles of all service positions
• Strong leadership and communication skills, with the ability to inspire and motivate a diverse team
• Excellent customer service skills and a passion for creating exceptional dining experiences.
• Knowledge of dining etiquette preferred

Benefits:

• Competitive salary and benefits commensurate with experience
• Opportunities for career growth and advancement
• Staff meals are provided
• A supportive and collaborative work environment where your creativity is valued