Bukit Merah - Digital Solutions Analyst
Join our global team to transform what's next in applying information technology in industrial automation. Immerse yourself in an atmosphere of innovative solutions. At LOGICAL SYSTEMS we're proud of our heritage and values based on diversity, creativity and innovation. We want you to discover your potential and do your best work here. For our office in Singapore, we are looking to hire for:
Digital Solutions Analyst
Overview
We're seeking a dynamic, articulate professional to be the voice of our customers during implementations of cutting-edge industrial data systems. As a Digital Solutions Analyst, you'll bridge the gap between our technical teams and clients, ensuring smooth deployment of our solutions across the manufacturing landscape.This position is perfect for graduates or early-career professionals passionate about technology, data visualization, and customer experience.
Responsibilities
Customer Engagement & Communication- Act as the primary customer liaison during agile sprints, facilitating daily stand-ups and sprint reviews
- Translate technical concepts into business language that resonates with stakeholders at all levels
- Gather and document customer requirements, user stories, and acceptance criteria
- Conduct user acceptance testing (UAT) sessions and coordinate feedback loops
- Perform UI/UX testing on our wide range of apps across dashboards, reports and visualization tools
- Validate data flow between systems and reporting platforms
- Document and track issues, bugs and enhancement requests in project management tools
- Ensure deliverables meet customer specifications and industry standards
- Create and maintain user guides, training materials, and standard operating procedures
- Support the configuration of dashboards, graphics and control charts
- Assist in validating data migration and system integration testing
- Coordinate with cross-functional teams to ensure project milestones are met
- Analyze customer workflows to identify optimization opportunities
- Support change management initiatives and user adoption strategies
- Contribute to continuous improvement of project delivery methodologies
- Present project updates and demos to stakeholders
Qualifications
Required- Bachelor's Degree in Engineering, Computer Science, Information Systems, Business Analytics, or related field
- 0-2 years of experience (internships and academic projects welcome)
- Proficiency in Microsoft Office Suite
- Basic understanding of databases and data visualization concepts
- Customer-focused mindset with excellent interpersonal skills
- Ability to work in an agile, fast-paced environment.
- Fluent in the English language.
- Flexibility to support team members and customers during off-hours when necessary.
- Willingness to learn and travel occasionally within the ASEAN, Western Europe & North America regions.
- Exposure to SCADA systems (Ignition, Wonderware InTouch, Siemens WinCC, Rockwell FactoryTalk, or similar)
- Familiarity with SQL queries and basic data analysis
- Experience with project management tools (JIRA, Trello, MS Project)
- Knowledge of manufacturing processes or Industry 4.0 concepts
- Understanding of lean, six-sigma, statistical process control (SPC) principles
- Experience with Power BI, Tableau, or similar visualization tools
- Certification or coursework in Agile/Scrum methodologies
- Natural curiosity and eagerness to learn new technologies
- Strong attention to detail and quality-focused approach
- Ability to simplify complex technical concepts
- Proactive problem-solver with analytical thinking
- Team player with excellent time management skills
- Adaptable and comfortable with ambiguity
- Enthusiastic about digital transformation in manufacturing
About Us
LOGICAL SYSTEMS specializes in automated manufacturing and business systems integration related activities mainly serving manufacturing customers with industrial processes. We deliver a wide range of services focused on the manufacturing industry including turnkey automation systems, management information systems, IIoT, high availability solutions, training, audits, and certification programs, as well as LogiCare 24/7 technical support programs.At LOGICAL SYSTEMS successful candidates can expect an attractive remuneration package, excellent training and career advancement opportunities, as well as exposure to an international business environment.
Please send your resume, availability and expected salary to: [email protected]. Only shortlisted candidates will be contacted.