Platform Operations Engineer - Geylang

Platform Operation Engineer

We are looking for Platform Operation Engineer with broad and deep technical expertise across multiple domains, best practices and technologies. You will help to execute new initiatives and enhancements that result in innovative use of your domain technology knowledge to meet the needs of forward-looking Public Service agencies.

• Deliver essential enterprise level infrastructure services (network, servers, backup Systems, desktop) to Public Service agencies and non-Government entities.
• Handle and manage data centre and server room operations through effective management of network infrastructure and vital components to maintain service continuity.
• Execute new initiatives and enhancements that result in innovative use of network and server technologies.
• Collaborate with team leaders and outsourced service providers to plan, manage and deliver infrastructure service projects that enhance service delivery and user satisfaction.
• Work with Government Central ICT Infra capability centres to design and best fit Infrastructure solutions considering existing and future needs.
• Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues and implement changes.
• Manage full procurement cycle, from preparing budgets and specifications for the various procurement approaches to vendor selection and invoice verification.
• Develop budget forecast and track expenditure utilisation.
• Point-of-Contact of Infrastructure team for new projects and initiatives.
• Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues and implement changes.
• Manage infrastructure services for application systems through close collaboration with Applications Service Consultants, users and vendors.
• Support Architecture Review and Governance processes with understanding of systems operations environment to ensure sustainable operations and meet resiliency requirements.
• To perform any other duties as may be assigned by the Head of IT or CIO.

• Bachelor’s degree in Computer Science, Computer Engineering, Electronics Engineering, Information Technology or equivalent qualification
• 3 - 5 years of relevant experience in designing, deploying and managing enterprise level ICT infrastructure services
• Good technical knowledge of network and server technologies, complemented by expertise in supporting areas such as infrastructure security
• Proven experience in ICT Infrastructure management with proficiency in data centre operations, vendor management, networking, and infrastructure concepts
• Prior experience or knowledge of Singapore government IT infrastructure and processes would be beneficial.
• Proactive and dedicated professional with a meticulous, organised and resourceful approach to work
• Strong interpersonal, communication (verbal and written) and analytical skills