Yishun - Senior Quality Assurance Manager

Job Description:

• Lead and maintain ISO 9001 certification, audits, and continuous improvement initiatives.

• Serve as Management Representative during external audits and certifications.
• Establish and maintain the Supplier Quality Assurance (SQA) framework, including supplier evaluation, qualification, audits, and performance monitoring.
• Collaborate with Procurement and Engineering teams to drive supplier quality improvements and corrective actions.
• Manage supplier-related non-conformities and implement robust root cause analysis and preventive measures.
• Act as the primary quality interface with customers, addressing customer quality issues, complaints, and audits.

• Build and manage the team, providing leadership, training, and career development.
• Foster a culture of quality excellence, continuous improvement, and operational efficiency across the organization.
• Lead internal audits and support cross-functional teams in compliance activities.
• Drive initiatives for process improvement, risk management (e.g., FMEA), and cost of quality reduction.

Requirements:

• Bachelor's degree in Engineering, Materials Science, or related fields.
• Minimum 8 years of quality management experience in the semiconductor or electronics manufacturing industry, with at least 3 years in a managerial role.
• Strong knowledge of ISO 9001; familiarity with ISO 14001, or automotive standards is a plus.
• Proven experience in supplier management and customer-facing quality roles.
• Excellent problem-solving skills (FMEA, 8D, Root Cause Analysis).
• Strong leadership, communication, and management skills.
• Auditor certification (internal auditor for ISO standards) preferred.