L1 IT Support Engineer
TALENTSIS PTE. LTD. Bedok Permanent
Company’s Profile:
Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors.They are now looking for an IT System Service Engineer to join their expanding team!
Location: Tampines West
Job Responsibilities:
- Provide first point of contact to customer for fault reporting
- Provide level 1 support and troubleshooting which includes diagnosis of hardware and software failures or problems
- Keep track of outstanding issues and follow up with customers and relevant stakeholders for problem resolution
- Service ownership for fault reporting based on ITIL standard Service
- Management including RCA (Root Cause Analysis) and AAR (After Action Review)
- Perform software and hardware installation, updates and bug fixes as well as configuration
- Conduct periodic or ad-hoc checks/testing with documentation
- Write or update technical documentation (SOW, System/network diagram, troubleshooting guide etc.) and Incident reports
Requirements:
- At least 1 - 2 years' L1 IT support/System Engineer experience, proficient with Windows and Linux OS systems will be a strong advantage
- Keen sense of urgency for service performance issues
- Comfortable with 24x7 standby
- Educational qualification in any IT discipline or equivalent
Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.
Cassie Chan | R2197426
Talentsis Pte Ltd | EA No: 20C0312
Alphaeus Pte. Ltd.Geylang, 4 km from Bedok
Responsibilities:
• Handling PC support, Laptop, Outlook, Windows, Mac
• Software and hardware troubleshooting
• Support on desktops, notebooks, printers, scanners hardware components
• Responsible for providing excellent support and timely...
JAC RECRUITMENT PTE. LTD.Geylang, 4 km from Bedok
COMPANY OVERVIEW
We are working closely with a Japanese IT Company for their Infrastructure Support Engineer/Desktop Support Engineer.
JOB RESPONSIBILITIES
PC Setup and Configuration:
• PC setup, troubleshooting, maintenance, and support...
HKM HR Management Pte LtdJurong East, 21 km from Bedok
IT Support Engineer – From $3000 - $4300 (Negotiable)
Responsibilities:
• Familiarity with Windows Server 2019, including installation, configuration, and troubleshooting.
• Proficiency in basic SQL commands for database management...