Operations Supervisor - Choa Chu Kang
As the central liaison between our delivery personnel, and customers, you will uphold service standards and drive operational efficiency.
Key Responsibilities:
Delivery Coordination: Plan and supervise daily delivery schedules, ensuring optimal route efficiency and adherence to delivery timelines.
Driver Management: Lead, mentor, and support delivery drivers, promoting adherence to company protocols, safety standards, and customer service excellence.
Issue Resolution: Monitor delivery progress, promptly address delays or customer complaints, and implement effective solutions to logistical challenges.
Requirements:
Proven experience in logistics, transportation, or delivery operations, with prior supervisory experience preferred.
Good organizational and problem-solving skills, with the ability to manage multiple priorities under time-sensitive conditions.
In-depth knowledge of Singapore's road networks and traffic regulations.
A valid Class 3 driving license is advantageous.