Programme Operations Executive (10-Months Contract | Govt) - SA - JO-26119 - Bukit Merah

Programme Operations Executive

Work Schedule: Monday–Friday (8:30am–6:00pm), occasional Saturdays (for project recruitment)

About the Role

We’re looking for a detail-oriented and proactive individual to support the operations of a digital health programme focused on chronic disease management. You’ll play a key role in coordinating recruitment, supporting participants, managing enquiries, and ensuring smooth day-to-day operations.

• Handle and resolve enquiries from participants and clinical partners.
• Coordinate recruitment events and manage vendors.
• Support onboarding and engagement of participants.
• Provide first-line support and troubleshooting for the digital platform.
• Liaise with internal and external stakeholders to triage enquiries.
• Track and validate programme deliverables, including participant rewards.
• Collect and document feedback to improve programme delivery.

• Diploma or Bachelor's in Public Health, Business, Health Sciences, Marketing, Communications, or related fields.
• Minimum 2 years of experience in project coordination or customer service.
• Strong communication skills and customer service mindset.
• Able to manage logistics, timelines, and vendor relationships independently.
• Proficient in Microsoft Office (especially Excel); tech-savvy and quick to learn new tools.
• Comfortable providing basic technical support.

Added Advantage:

• Experience in healthcare or digital health projects.
• Familiarity with health apps, wearables, or digital onboarding processes.

Apply now to join our team!