[ref. g9813600] Toa Payoh - Customer Service Executive
Indigo Toa Payoh Full-time
Responsibilities:
- Conduct administrative and operational tasks.
- Work towards company target as a team and maximise student retention.
- Delivery professional and high-quality service experience.
- Identify customers’ needs and maintaining a continuous high level of customer service delivery and satisfaction.
- Ensure proper check-in management is practiced at the centre.
- Assist with crowd management during peak period.
- Work closely with the Sales enrolment team and provide regular feedbacks and insights to achieve greater customer intimacy.
- Proactively attend to customers’ feedback and challenges in a professional manner.
- Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
- Drive efforts to improve operational processes and systems.
- Perform any other duties and responsibilities as and when assigned by Management.
Requirements:
- Required to work on both weekend
- Must also be able to liaise & effectively communicate with Mandarin speaking students / parents
- At least 2 to 3 years of working experience in operations and customer service
- Excellent command of spoken and written English
- Good communication and interpersonal skills
- Highly motivated and positive-minded
- Able to work in a fast-paced environment
- Prior experience in the private education industry would be an added advantage
Bakers And Chefs Food Equipment Pte LtdHougang, 6 km from Toa Payoh
Customer Service Executive
• Location: Defu Industrial City
• Working Hours: Monday to Friday, 9am – 6pm
• Full-Time Position
About Us
Bakers and Chefs Food Equipment Pte Ltd is a trusted supplier of quality commercial kitchen equipment, serving...
ANAKE RETAIL PTE. LTD.Toa Payoh
want YOU!
Bonus perks!
You’ll be joining a fun, supportive team with a fully stocked pantry (snack lovers, we see you!)
Job Description
We are looking for highly motivated Customer Service & Administrative Executive who will push themselves to go...
SSA Academy Pte LtdHougang, 6 km from Toa Payoh
The Customer Service Executive will play a critical role in managing and enhancing the customer experience by handling SkillsFuture Credit deductions, managing logistics, addressing customer inquiries, and maintaining a professional demeanor in all...