Customer Service Officer (Call Centre)

apartmentMMC Success placeToa Payoh scheduleFull-time calendar_month 
Globally Recognized Company
  • Competitive Rewards and Benefits
  • Career Growth and Development Pathways

Requirements:

  • Handle inbound and outbound calls from customers in a professional and courteous manner
  • Process job order taking and data entry related to vehicle breakdown services
  • Accurately capture and submit job orders using GPS/CAD systems
  • Assign and monitor job status to ensure timely service delivery
  • Liaise with contractors when external services are required
  • Attend to customer enquiries and complaints, escalating issues to supervisors when necessary
  • Perform credit card transactions when required
  • Undertake any ad-hoc duties as assigned by management

Responsibilities:

  • Minimum ‘N’ Level qualification or above
  • 1 year of customer service experience preferred
  • Good computer literacy and communication skills
  • Service-oriented, with strong teamwork and interpersonal skills
  • Entry level candidates with positive attitude are welcome to apply as training will be provided

How to Apply:

Interested candidates, please submit your updated resume in MSWORD format by using Apply Now button

*We regret only shortlisted candidates will be notified.*

Important Note: MMC Success Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Cheah ManCheng

Registration Number: R22107862

EA License No: 22C1107

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