Software Asset Management (SAM) Lead

1. Process Engineering & Governance

• Framework Design: Develop, document, and implement the organization’s first comprehensive Software Asset Management (SAM) policy and procedural manual.
• Standardization: Establish standardized workflows for software requests, approvals, procurement, deployment, and eventual retirement.
• Governance Oversight: Act as the primary gatekeeper for software standards, ensuring all departments adhere to established procurement and security protocols.
• Continuous Improvement: Periodically review and refine processes to eliminate bottlenecks, reduce manual intervention, and improve the "speed to desk" for new software requests.

1. Budgetary Control & Financial Optimization

• Budget Management: Take full ownership of the software licensing budget. Track actual expenditures against forecasts and provide regular "Spend vs Budget" reports to Finance and Executive leadership.
• Demand Forecasting: Conduct regular "census" communications with business units to determine total license requirements for annual renewals and ad-hoc growth.
• License Harvesting: Implement a proactive "harvesting" process to identify and reclaim underutilized or "zombie" licenses before purchasing new seats.
• Cost Allocation: Manage the internal chargeback or show-back models to ensure software costs are accurately attributed to the correct departments or cost centers.

1. Strategic Negotiations & Vendor Management

• Commercial Leadership: Lead all commercial negotiations for software renewals and new purchases, utilizing usage data to drive favorable pricing, terms, and conditions.
• Stakeholder Collaboration: Partner with business teams and technical leads to understand their functional needs while ensuring they align with the broader company strategy.
• Vendor Consolidation: Identify overlapping toolsets across the organization (e.g., multiple project management or CRM tools) and lead initiatives to consolidate vendors to increase leverage and reduce complexity.

1. Procurement Approval & Executive Communication

• Justification & Business Cases: Prepare detailed explanations and business cases for senior management to justify software expenditures, renewals, and new tool adoptions.
• Approval Management: Formally raise procurement requests and manage the end-to-end sign-off process, ensuring all necessary stakeholders have reviewed the commercial and operational impact.
• Advisory Support: Serve as the subject matter expert for leadership, answering complex queries regarding licensing models, cost-benefit analyses, and the strategic necessity of specific software purchases.
• Reporting: Create high-level summaries for executive review that simplify technical licensing metrics into actionable business insights.

1. License Operations & Compliance

• Centralized Inventory: Maintain a "Single Source of Truth" for all software entitlements, contracts, proof of purchase, and maintenance agreements.
• Allocation& Provisioning: Oversee the distribution of license keys and the allocation of seats via various application administrative consoles (e.g., Google Workspace, Adobe Creative Cloud, SuccessFactors, Zoom, Docusign etc.).
• Compliance Management: Ensure the organization remains 100% compliant with EULAs and SaaS terms of service through regular internal reconciliation of deployments against entitlements.

QUALIFICATIONS AND EXPERIENCES:

• Experience: 5+ years of experience in Software Asset Management, IT Procurement, or IT Operations.
• Process Development: Proven track record of designing and implementing organizational processes from the ground up.
• SaaS Expertise: Deep understanding of SaaS subscription models, "True-up" processes, and cloud-based licensing metrics.
• Financial Literacy: Strong ability to manage budgets, perform ROI analysis, and present financial data to non-technical stakeholders.
• Negotiation Skills: Excellent communication and influence skills, with experience leading high-value contract negotiations.

Preferred:

• Certifications: CSAM (Certified Software Asset Manager), ITIL Foundation, or equivalent.
• Advanced Data Skills: High proficiency in Excel/Google Sheets (Pivot Tables, Lookups) and data visualization tools for manual tracking and reporting.
• Administrative Console Experience: Proven familiarity with allocating and provisioning licenses through various cloud software (SaaS) admin consoles.

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.