Retail Sales Coordinator

You will play a vital role in supporting our sales processes, managing accounts, and ensuring excellent execution and service to our valued clients, from SMEs to major grocery and fitness chains.

Key Responsibilities:

• Handle daily account management for all sales-related activities, including direct support to SME and key accounts.
• Process and analyze sales data; produce timely reports to assist in decision-making.
• Manage the end-to-end sales support admin cycle — including order processing, customer price maintenance, delivery scheduling, and shipment tracking.
• Coordinate closely with internal departments (finance, operations, logistics) to ensure smooth sales execution and problem resolution.
• Answer customer inquiries professionally, providing accurate product information and pricing details.
• Support sales execution for large-scale clients and key partnerships, ensuring high service levels.
• Gather and verify information from relevant functions to track and report sales target achievements.
• Identify and recommend improvements or process enhancements within the sales operations scope.
• Manage general administrative activities, such as SAP maintenance, office administration support, and database updates.
• Prepare materials for client meetings and assist in pitch presentations when required.

Requirements:

• GCE “O” level or above; diploma or degree preferred.
• 1–2 years’ experience in sales support, coordination, or a customer-facing role preferred.
• Highly meticulous, detail-oriented, organized, and efficient.
• Strong analytical and quantitative skills with the ability to derive insights from data.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word); working knowledge of Photoshop, Illustrator (A.I.), or related design tools is a plus.
• Strong verbal and written communication skills in English.
• A proactive, self-starter attitude with the ability to work independently and under pressure to meet deadlines.
• Team player who thrives in a fast-paced, revenue-focused environment.
• Career ambition to grow into a Key Account Manager role.

What We Offer:

• Attractive remuneration and benefits package.
• 5-day work week and annual leave.
• Professional training and career development opportunities.
• Hands-on exposure along Key Account Manager to managing major clients.