Customer Service Manager
AVENUE K PTE. LTD. Geylang Permanent
Responsibilities:
- To maintain a professional, positive and empathetic attitude at all times
- Provide professional and excellent customer support, encouraging customers to come back
- To satisfactorily respond to customers’ demands and queries with excellence.
- To gather and retain customer information
- Communicate and coordinate with the team and management to ensure smooth operations
- Provides feedback on the efficiency of the operations and customer service process
- Diploma or Bachelor’s Degree in relevant fields
- Professional looking and well-groomed to the standards set
- Proficient in customer service and communication skills
- Ability to stay calm in any given situation
- Possess digital literacy
- 1-2 years of relevant customer service experience will be a plus
- Prior experience in the beauty line preferred
DFI Retail GroupTampines, 8 km from Geylang
About the role
We are seeking a dynamic and results-oriented Customer Service Manager to lead our multi-location customer service team, including both outsourced and Singapore-based team members. This role is responsible for managing the full...
ALL ABOUT O PTE. LTD.Geylang
with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally...
Eaton GroupSingapore River, 7 km from Geylang
Job Summary
The Customer Service Manager will lead and develop customer service team with strong competency in sales forecasting and meeting customer satisfaction across East Asia.
Please only apply if you have experience in leading a team and SAP...