CREATIVE DIRECTOR (CHINATIME2

apartmentHR SOLUTIONS CONSULTANTS LLP placeTampines descriptionPermanent calendar_month8/7/25

Key Responsibilities

Lead and oversee daily COMPANY operations with focus on service quality and efficiency
Set and achieve revenue, profit, and performance targets for the outlet(s)
Develop and implement strategies to acquire new customers and retain loyal ones
Collaborate with marketing team on brand-building and promotional campaigns
Monitor and optimize cost structures, margins, and overall profitability
departments
Standardize operating procedures and ensure compliance with service standards
Drive initiatives that improve customer experience and increase average spend
Track KPIs, P&L, and performance metrics; present reports to senior management
Propose and test new concepts, product offerings, or business models

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Requirements

5–8 years of F&B management experience; 2+ years in a senior/multi-unit role
Strong leadership, coaching, and communication skills
Proven ability to drive revenue, manage costs, and optimize team performance
Commercial mindset with experience in customer acquisition or brand growth
Proficient in using POS, basic reporting tools, and Excel/Google Sheets
Diploma or degree in hospitality, business, marketing, or a related field

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