Assistant Restaurant Manager (Modern Chinese Restaurant)

You will be responsible for the seamless operation of the restaurant, driving financial performance, elevating guest satisfaction to unparalleled levels, and mentoring a team dedicated to excellence.

1. Operational Excellence & Guest Experience:

• Oversee all daily operations of the restaurant, ensuring flawless service from lunch through to dinner service.
• Personally welcome and interact with guests, especially VIPs and regular patrons, building strong relationships and ensuring their experience is exceptional.
• Manage restaurant reservations and seating arrangements strategically to optimize table turnover and revenue without compromising the guest experience.
• Maintain the highest standards of service, presentation, and cleanliness in accordance with the hotel's and restaurant's luxury benchmarks.
• Proactively handle and resolve any guest feedback or complaints with grace, efficiency, and a solution-oriented mindset.
• Maintain a deep understanding of our culinary philosophy and menu to effectively describe and recommend dishes, enhancing the storytelling aspect of the dining experience.

1. Financial Performance & Management:

• Develop and execute strategies to achieve and exceed financial targets, including revenue, average check, and profitability.
• Closely monitor restaurant budgets, control operational costs (including labour, crockery, and supplies), and minimize waste.
• Manage inventory of front-of-house supplies, including Chinese tea selections, tableware, and linen.
• Analyze financial reports, market trends, and guest feedback to identify opportunities for growth and improvement.

1. Team Leadership & Development:

• Recruit, train, mentor, and motivate a high-performing front-of-house team, including Captains, Servers, and Hosts.
• Foster a positive, collaborative, and professional work environment rooted in a culture of continuous learning and excellence.
• Conduct regular performance reviews, provide constructive feedback, and implement development plans for team members.
• Ensure all staff are thoroughly trained in menu knowledge (including ingredients and cooking techniques), wine and tea pairing, and sequence of service.

Qualifications & Experience

• Proven track record in managing financials, driving revenue, and controlling costs.

• Strong leadership and interpersonal skills, with the ability to inspire and develop a diverse team.

• Impeccable personal presentation and professional demeanor.
• Flexibility to work shifts, including weekends and public holidays.
• Diploma/Degree in Hospitality Management or a related field is preferred.

• A competitive salary and benefits package within a world-renowned hotel collection.
• The opportunity to lead and shape the team at one of Singapore's most acclaimed Chinese restaurants.
• Extensive training and career development opportunities.
• A vibrant, supportive, and professional working environment.

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 10 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities
• Terms & Conditions Apply.

PARKROYAL COLLECTION Marina Bay, Singapore is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We regret that only shortlisted applicants will be notified.