Store Manager (Luxury Retail) | Orchard Road | New Boutique Opening

An established global luxury brand is seeking an experienced Store Manager to lead the reopening of a flagship boutique (scheduled for Q3 2026) in a prime retail location.

Responsibilities

• Build and grow a strong, loyal client base through personalised engagement strategies
• Act as a brand ambassador within the local luxury retail landscape
• Stay attuned to market trends, competitor activity, and customer preferences

• Drive store sales, productivity, and profitability against defined targets
• Monitor daily/weekly/monthly performance and implement action plans
• Optimise manpower planning, staffing levels, and cost efficiency
• Manage store P&L elements including expenses, stock, and margins

• Oversee day-to-day store operations including merchandising, replenishment, and inventory control
• Ensure compliance with operational, security, and safety standards
• Maintain high visual merchandising and store presentation standards
• Handle reporting, administrative duties, and performance tracking

• Lead, coach, and motivate a team to deliver strong sales results and service excellence
• Drive recruitment, training, and ongoing development of retail staff
• Foster a positive and high-performance team culture
• Ensure clear communication across store and management levels

• Maintain accurate stock control and minimise inventory loss
• Ensure proper handling of stock movements and stockroom organisation

• 3–5 years of experience in a store leadership role within a luxury retail environment
• Strong sales-driven mindset with proven ability to meet or exceed targets
• Excellent leadership, communication, and interpersonal skills
• Comfortable working in a fast-paced, client-facing environment
• Basic proficiency in Microsoft Office (Excel, Word, Outlook)
• Able to work retail hours including weekends and public holidays
• Confident in communicating in English (role involves collaboration with regional stakeholders)

We regret that only short-listed candidates will be contacted shortly.

Frieda Chan | EA Registration No: R2199193