Bukit Merah - Senior Supply Chain Operations Executive

Job Level: Senior

Role Overview:

Senior Supply Chain Operations Executive will oversee logistics, warehousing, and procurement operations, ensuring their seamless execution and continuous improvement. The ideal candidate will leverage a deep understanding of supply chain processes to deliver outstanding results through strategic planning, efficient coordination, and precise execution.

1. Logistics Management

• Prepare and manage required export/import documentation, such as Commercial Invoices, Packing Lists, Bill of Ladings, Conformity Certificate, Certificates of Origin (COO), Letters of Credit (LC) documents, and Free Trade Agreement (FTA) forms.
• Monitor and oversee all shipments, ensuring compliance with country-specific and customer-specific requirements using Sailing File.
• Act as the main point of contact for freight forwarders, ensuring timely and accurate delivery of shipments.
• Place bookings for shipments with freight agents or carriers/lines to ensure smooth transportation and delivery schedules.
• Manage the posting schedule to be in line with the Finance Department’s postings and operations.
• Post Sales Orders in the ERP Navision system.

1. Warehousing Coordination

• Liaise with warehouse and third-party logistics (3PL) teams to efficiently manage incoming and outgoing deliveries.
• Conduct monthly reconciliations to ensure that system inventory matches actual physical counts.
• Review invoices from 3PL and warehouse providers to ensure accuracy for all transactions related to shipments.

1. Procurement Operations

• Consolidate and process Customer orders based on Minimum Order Quantity (MOQ) requirements, available stock and consolidation requirements.
• Place purchase orders with suppliers and provide regular updates to the Sales team and Customer Service team, regarding production status and timelines.
• Managing the Order Tracking Files for all Totachi products to ensure the compliance with the agreed lead time.
• Verify Proforma Invoices against agreed price lists, arrange timely payments, and manage shipment bookings with agents.
• Oversee container loading instructions with suppliers and ensure compliance with transportation requirements.
• Address customer complaints, conducting thorough investigations and implementing corrective or preventive actions.
• Post Purchase orders in the ERP Navision system.

1. Cross-Functional Support

• Prepare key documents, including export sales orders, proforma invoices, freight quotations, and reports, using tools such as MS Word, Excel, databases, or ERP systems (Navision).
• Support the sales team with logistics-related tasks, ensuring smooth operations.
• Coordinate special delivery requests for customers, including documentation, promotional items and sample shipments.

• Bachelor’s degree in supply chain management, Logistics, Business Administration, or a related field.
• A minimum of 5 years in supply chain or operations management.
• Proficiency in ERP systems (e.g., Navision) and advanced MS Office tools.
• Excellent interpersonal and negotiation skills for effective collaboration with internal and external stakeholders.
• Strong analytical abilities to resolve issues related to logistics, warehousing, and procurement.
• Ability to work independently, without any supervision, manage multiple tasks accurately and effectively in a fast-paced environment.