Technical Support Engineer

Engineer (Technical Support)

Summary:

• Salary: $3,000 to $5,000, depends on experience.
• Location: Kaki Bukit
• Work Details: Monday to Friday, 9am to 6pm.
• Benefits: Bonus, Depends on performance. 15 days AL. Medical cover.

• Prepare and submit detailed technical proposals, compliance matrices, datasheets, and tender documentation.
• Analyse project specifications, drawings, and client requirements to ensure alignment with proposed solutions.
• Perform solution engineering, including review of construction drawings and preparation of Bill of Materials (BOM).
• Collaborate with project teams and consultants to validate technical submissions against contractual and design specifications.

• Conduct site surveys, gather critical data, and perform technical evaluations for system design.
• Select optimal products/systems based on technical feasibility and client needs.
• Develop and deliver compelling technical presentations to clients and stakeholders.

• Execute system testing, commissioning, and performance validation.
• Diagnose, troubleshoot, and resolve complex product/system issues (hardware/software).
• Develop alternative solutions for product limitations or field failures.

• Generate incident analysis reports, equipment records, and maintenance documentation.
• Maintain accurate hardware/software databases and compliance trackers.
• Deliver product training to clients and internal teams.

• Provide proactive technical updates to cross-functional teams (Sales, Engineering, PMO).
• Support product innovation and improvement initiatives.
• Attend project meetings and client technical reviews.

Requirements:

• Bachelor in Mechanical/Electrical Engineering or related field.
• 2 years in HVAC, BMS, CRAC, or building systems technical support will be advantageous.
• Knowledge of AutoCAD/BIM tools for drawing review.

For consideration, kindly submit your CV by clicking “APPLY Now”

Only shortlisted candidate would be notified

EA Lic. No: 15C7752