Outreach Engagement Specialist - UP $4000

• Working days and hours : 5 days work week across Monday to Sunday (based on roster
• example : 11am
• 8pm OR 12pm
• 9pm , including weekend)

• Assist respondents in completing surveys via online platforms, phone calls, or face-to-face interactions.
• Accurately collect and input survey data into designated systems, ensuring completeness and data integrity.
• Conduct field visits when required to engage respondents who are unreachable through remote channels.
• Update survey progress, call outcomes, and respondent status daily using tracking tools (e.g., Excel).
• Follow up with assigned respondents and maintain clear, detailed case notes for each interaction.
• Identify and resolve incomplete or inconsistent survey responses (data cleaning).
• Handle respondent queries or objections professionally, encouraging participation in surveys.
• Work collaboratively with team members to meet daily and overall survey targets.
• Prepare and submit accurate daily activity and productivity reports.
• Adhere strictly to Standard Operating Procedures (SOPs) and compliance guidelines.
• Maintain confidentiality and handle sensitive information with care.

• Bachelor’s Degree in Business, Marketing, Social Sciences, or related disciplines.
• No prior experience required; internships or project work involving research, data collection, or customer interaction will be an advantage.

Skills & Competencies:

• Good verbal and written communication skills.
• Strong interpersonal skills with a customer-focused mindset.
• Basic proficiency in Microsoft Office (Excel, Word).
• Attention to detail and accuracy in data entry.
• Ability to work independently as well as in a team environment.
• Good time management and organizational skills.
• Positive attitude, resilience, and willingness to learn.

• Willingness to conduct fieldwork when required.
• Flexible to work on weekends or extended hours based on project needs.
• Comfortable handling repetitive tasks and interacting with diverse respondents.

We regret to inform that only shortlisted candidates will be notified.

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