(Senior) Manager - Asst Director, Operations Support Services (General Services) - Geylang

apartmentNational University Hospital placeGeylang scheduleFull-time calendar_month 

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research.

As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The Manager/Senior Manager/Assistant Director is responsible for supporting the Head, General Services in the management of security, carpark and multifarious administrative functions.

Duties and Responsibilities

Manage operations, systems as well as review and improve functional units in OSS-General Services. Ensure smooth operation of the following services:

  1. Ensure smooth operation of the following services:
  1. Security & Carpark Management
  2. Mail Service Management
  3. Telecommunication System & Services
  4. Mortuary Office
  5. Audio & Visual System
  1. Review service/lease/licence contract terms and conditions and cost of services/contracts.
  2. Work with the various functions staff and other NUH departments on service improvement initiatives.
  3. Work with the various functions to manage and review the feedback / incidents and ensure corrective action and necessary follow up on discipline or workflow update is done.
  4. Coordinate with external agencies (e.g Police, MOH) on policy review and execution of specific ground operation.
  5. Assist with the department’s financial budgeting and review.
  6. Assist with the review and updating of the department’s policy and SOP documents.
  7. Assist with the review of the training plans for staff.
  8. Review and update to the Emergency Response plan for the department.
  9. Coordinate and plan with users on Audio & Visual System. Resolve technical issues with consultants on AV equipment installation.
  10. Perform any other duties assigned by Supervisor.
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