Event Operations Manager [Project & Vendor Management, IT, Workplace Safety] - TRAN - Toa Payoh

Job Responsibilities:

1. Provide strategic leadership to a team of IT and operations engineers, cultivating a collaborative and high-performing culture.
2. Oversee two primary operational streams:

1. Ensure the reliable maintenance and minimal downtime of existing systems.
2. Lead the implementation of new projects, including hardware setup, AV systems, system integration, and deployments.

1. Uphold business continuity, IT governance, and system security in alignment with ISO27001 standards.
2. Serve as the organization’s subject matter expert on hardware and infrastructure, delivering technical leadership and operational excellence.
3. Review and manage technical documentation such as system architecture designs, cabling layouts, electrical diagrams, and project schedules.
4. Direct resource allocation, workforce planning, and the resolution of technical issues and project deployments.

1. Offer technical direction and strategic insights to internal stakeholders and clients.
2. Act as a trusted advisor for hardware solutions, ensuring project feasibility and execution confidence among stakeholders.
3. Manage partnerships with external vendors and fabricators, driving timely, high-quality outcomes through strong collaboration.
4. Guarantee the design and construction of robust, low-maintenance structures for outdoor computing environments.
5. Monitor and enforce preventive maintenance plans to maintain optimal system performance.
6. Maintain comprehensive records of all installations, asset inventories, service reports, and maintenance logs.
7. Diagnose and resolve issues related to IT systems, software, and AV equipment, ensuring minimal disruption to operations.

1. Lead IT operations with a strong focus on business continuity and security, adhering to ISO27001 compliance standards.
2. Optimize the management of internal and client networks, servers, and cabling systems.
3. Oversee asset tracking, inventory management, and preventive maintenance for all IT and AV assets.

1. Fulfill the role of Workplace Safety Officer, ensuring complies with safety laws and best practices.
2. Conduct thorough risk assessments and implement on-site safety protocols for installations and maintenance.
3. Maintain compliance with Workplace Safety and Health (WSH) regulations, minimizing operational risk.

Requirements:

• Over 5 years of experience in leading and managing high-performing technical teams.
• Bachelor's degree in Computer Engineering or a related discipline, or equivalent practical experience in system integration and interactive technologies (including IoT devices, projection mapping, interactive installations, vending systems, AV, and more).
• Deep understanding of technical frameworks, emerging technologies, and their real-world business applications.
• Strong analytical and problem-solving abilities, with a proven track record of performing effectively under pressure.
• Exceptional leadership, communication, and organizational skills, with the ability to inspire and align cross-functional teams.
• Hands-on experience in AV systems, electrical wiring, and infrastructure setup across diverse environments.
• Highly resourceful and proactive, adept at developing innovative solutions with limited resources.
• Demonstrated success in building trusted relationships with clients, vendors, and key stakeholders.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

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