Restaurant manager - Toa Payoh - ref. p38877903

apartmentCATERING SOLUTIONS PTE. LTD. placeToa Payoh scheduleFull-time calendar_month 

Duties and Responsibilities:

  • Operations ManagementOversee daily restaurant operations to ensure efficiency and excellent service.
Monitor and maintain food quality, hygiene, and presentation standards.
Ensure compliance with health, safety, and sanitation regulations.
  • Staff ManagementTrain, schedule, and supervise restaurant staff.
Conduct performance evaluations and provide coaching and feedback.
Handle staff conflicts, attendance, and disciplinary actions.
  • Customer ServiceEnsure high levels of customer satisfaction by providing prompt and courteous service.
Address and resolve customer complaints or concerns effectively.
Gather feedback and implement service improvements.
  • Inventory and SuppliesManage stock levels of food, beverages, and restaurant supplies.
Coordinate with suppliers and place orders as needed.
Monitor inventory to prevent shortages or overstocking.
  • Financial ManagementPrepare and manage budgets, sales reports, and forecasts.
Monitor daily sales and expenses to ensure profitability.
Implement cost-control measures and manage cash handling procedures.
  • Compliance and ReportingEnsure adherence to all licensing, legal, and compliance requirements.
Maintain accurate records including payroll, purchases, and inspections.
Prepare operational reports for senior management.
  • Facility MaintenanceEnsure the cleanliness and maintenance of the restaurant’s interior and exterior.

Report and follow up on repairs and equipment issues promptly

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