[ref. b36148321] Assistant Director of Human Resources - Bukit Merah

Job Summary:

The position is pivotal in fostering a culture of service excellence and engagement across all departments.

Key Responsibilities:

• Oversee daily HR functions including recruitment, onboarding/offboarding, HRIS, and employee records management.
• Ensure compliance with employment laws, hotel policies, and internal audit requirements.
• Partner with department heads to meet hiring needs and support workforce planning.
• Drive employee engagement, resolve workplace issues, and handle grievance and disciplinary matters.
• Manage payroll coordination, staff benefits, and welfare programs.
• Support performance reviews, maintain HR compliance documentation, and track key HR metrics.
• Lead, coach, and support the HR team; act as HR Director in their absence.
• Manage employee union relations and ensure effective communication and negotiation with union representatives.
• Oversee casual labor management, including management of vendors who provide the resource and partnering with line managers on their manning needs in relation to casual labor.
• Develop and implement diversity and inclusion initiatives to promote a welcoming and inclusive workplace.
• Monitor and report on diversity metrics and ensure compliance with diversity-related policies and regulations.
• Provide training and support to employees on diversity and inclusion topics.

Qualifications:

• Bachelor’s degree in Human Resource Management, Business Administration, or related field; HR certification preferred.
• Minimum 8–10 years of HR experience with at least 3 years in a managerial capacity within the hospitality sector.
• Good working knowledge of local labor laws, HR systems, payroll processes, and compliance requirements.
• Demonstrated ability to lead HR operations in a fast-paced, service-oriented environment.
• Excellent interpersonal and communication skills with the ability to engage across all levels.

Additional Responsibilities for Assistant Director Level:

• Develop and implement strategic HR initiatives to support the hotel's long-term goals.
• Collaborate with senior management to drive organizational change and development.
• Lead talent management and succession planning efforts to ensure a robust pipeline of future leaders.
• Enhance employee training and development programs to foster continuous learning and growth.
• Monitor and analyze HR metrics to identify trends and areas for improvement.
• Represent the hotel in industry forums and HR-related events to build a strong employer brand.

Package: Local package will be offered to successful candidate. If you are the right person, what are you waiting for? Click the apply button now!