Full-Time Dental Receptionist - Toa Payoh

placeToa Payoh scheduleFull-time calendar_month17/9/25

Dental Forté was founded on 1st May 2019. We are a modern dental clinic focused on comfort, service, and quality care.

We are expanding our team and are looking for a bright and cheerful individual like us, who shares similar values. If you fit the bill, we would love for you to join us and add value to our company!

We are a team of strong advocates for fair treatment and we support having an open-door policy. Everyone on the team is free to express their thoughts, ideas and opinions to help improve on customer service, working environment, team-building, clinic upgrades...

the list is endless! We will provide on-the-job training and mentorship to ensure a smooth transition.

All confirmed staff will receive staff perks such as:

10 days annual leave
Dental benefits including family and friends
Uniform
Opportunities for skills upgrade
Occasional team-building with company-sponsored lunch

FULL-TIME DENTAL RECEPTIONIST

Main Job Scope

Opening & closing of clinic.
Registering & discharging of patients - Collection of payments, dealing with cash/credit terminals.
Dispensing & explaining medications to patients.
Answering phone calls, replying to emails & WhatsApp messages.
Managing clinic's scheduling - Booking/arranging/cancelling/changing patient's appointments, updating if appointments run late, keeping dentists on track to avoid overrunning.
Prepare, send & track patients' recall reminders.
Prepare welcome drink for patients & end of appointment warm towel for patients.
Maintaining cleanliness & tidiness at the front desk & waiting lounge.
Sending quotations & treatment records to patients.
End of day settlement - Ensuring all finance-related tasks tally.
Bridge between patient & dentists - Forwarding patient's enquiries/concerns/feedback/complaints to dentists & getting back to patients.
Contacting dental labs to collect cases when needed & checking dental cases status.
Receiving stocks from suppliers & keying stock entry into system.
Submitting Medisave/CHAS claims.

Ad-Hoc

Helping dentist/s with preparing treatment plans, dental insurance forms & letters.
Collecting lunch.
Spring cleaning.

Minimum requirements

Friendly, cheerful & positive attitude
Self-motivated & has a willingness to learn
Attention to detail
Candidate must possess at least the Singapore-Cambridge "N" Level
Candidate must be able to speak & write in English
Preferably for candidate to have at least 1 Year of working experience in dental receptionist
Preferably for candidate to be experienced in Microsoft Office

Clinic Hours

Tuesday to Saturday: 8:45am to 6:30pm
Monday & Public Holidays: Closed

WhatsApp: 83322962

Email: [email protected]

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