Senior Account Manager (IT Logistics)
LIGHTVERSE PTE. LTD. Geylang Permanent
Senior Account Manager (IT Logistics)
Salary:
$5k - $6k (subjected to experience)
Job responsibilities:
- Own your portfolio of IT vertical accounts end-to-end on the commercial side: relationships, rates, scope, escalations and growth.
- Take over accounts from senior team members during first months through a structured handover and becoming customer's designated commercial point of contact within the 90 days.
- Receive newly won accounts from our business development team and onboard them properly – quickly assigning ownership, introducing the team, and putting a maintenance plan in place.
- Drive account growth by identifying opportunities for service expansion across new lanes, regions, and value-added offerings such as IOR/EOR and ITAD services.
- Monitor account profitability by managing pricing, controlling scope changes, and following up on billing and outstanding payments.
- Work closely with Operations and SOE teams to prepare quotations and ensure smooth service delivery.
- Track and report account performance, including revenue, sales opportunities, and upcoming workload.
Job Requirements:
- At least 5 years of account management experience in freight forwarding, logistics, or supply chain.
- Exposure to IT logistics, IOR/EOR or value-added services is preferred.
- Strong client-facing and stakeholder management skills, with the ability to confidently handle discussions, negotiations, and issue resolution.
- Strong commercial acumen with a good understanding of pricing, margins, contracts, and commercial negotiations.
- Highly organised and detail-oriented, with the ability to manage multiple accounts, maintain accurate CRM records, and deliver reliable forecasts.
- Willing to learn and grow within the IT logistics industry, with the potential to take on leadership responsibilities in the future.
Working hours: Mon - Fri, 9am - 6pm
For more information or interested candidates, please reach out via WhatsApp to 96303439 or gwen@lightverse.com.sg
EA License No. : 22C0937EA Personnel No. : R23118390 (Gwen Lim)
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