Office Coordinator (Receptionist) - Office Hour

About the role:

• Offer hospitality to visitors while they wait for their host to arrive (especially if water facilities are available at Reception).
• Maintain a tidy reception area and ensure all visitors are registered upon arrival (using the visitor book or relevant tools).
• Manage visitor access by creating, deactivating, and issuing new access badges based on instructions from the Workspace Service team.
• Sign for post and deliveries, placing them in the designated post room area.
• Support pick-up or delivery of physical parcels or mail.
• Partner with the Workspace Service team for efficient communication and guest service.
• Monitor office and pantry supplies, coordinating with the Workspace Service Manager for replenishment.
• Assist with courier packages, including preparing shipping labels and planning collection from courier companies.
• Support in setting up meeting rooms and in-house events as directed by the Workspace Service Manager or event host.

About you:

• Diploma or Degree educated – either Facilities Management, Building Services or business orientated
• Client-centric mindset focused on facilitating optimal work environments for employees
• Comprehensive understanding of Workplace Services and community building
• Skill in handling complaints and concerns with sensitivity
• Adaptable team player with a positive attitude, strong communication skills, and a proactive approach to problem-solving
• Possesses exceptional interpersonal skills, along with a positive "can-do" attitude, meticulous attention to detail, and a focus on customer satisfaction
• Actively engages with key client contacts and office populations, prioritizing their needs and building trust through proactive communication and support

Why join Cushman & Wakefield?

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.