Branch Manager (Spa & Wellness)
SJ 2 PTE. LTD. Geylang Full-time
Job Descriptions:
- Oversee day-to-day operations of all branches to ensure service excellence and consistency.
- Develop and implement standard operating procedures (SOPs) to improve efficiency and customer satisfaction.
- Manage and support branch managers and staff, ensuring performance and productivity targets are met.
- Monitor financial performance, budgets, and cost control measures.
- Drive marketing and promotional activities in collaboration with the marketing team to build brand awareness and attract new customers.
- Handle customer feedback and resolve operational issues promptly.
- Ensure compliance with health, safety, and regulatory requirements.
- Identify opportunities for business growth and expansion.
Requirements:
- Proven experience as an outlet Manager or similar role in the beauty, spa, wellness, or hospitality industry.
- Strong leadership, people management, and communication skills.
- Ability to multitask and work under pressure in a fast-paced environment.
- Knowledge of sales, marketing, and brand development is an advantage.
- Strong problem-solving and decision-making abilities.
- Diploma/Degree in Business Administration, Hospitality, or related field preferred.
Please submit your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.
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