System Specialist (ITIL | Permanent) - East - Geylang
GMP TECHNOLOGIES (S) PTE LTD Geylang Permanent
About the Role:
- Responsible for maintaining critical internal systems and servers supporting banking operations.
- Ensures seamless IT infrastructure performance, compliance with security standards, and efficient vendor coordination for software/hardware maintenance.
Responsibilities:
- Maintain and configure Windows server environments to meet banking security standards
- Monitor system performance and generate monthly access log reports and metrics
- Provide Tier 3 technical support for servers, networks, PCs, and user accounts
- Ensure system configurations comply with audit requirements and implement changes
- Create and update technical documentation including runbooks and IT inventory
- Troubleshoot system issues, implement workarounds, and perform root cause analysis
- Coordinate with vendors for software license renewals and hardware maintenance
- Identify system inefficiencies and propose improvements to enhance operations
- Validate system configurations against design specifications with team leadership
- Manage IT assets including ID management records and system parameter sheets
Requirements:
- Bachelor’s degree in IT/Computer Science or related field.
- At least 3+ years in IT operations with ITIL framework knowledge.
- Expertise in Windows server management, infrastructure tools (backup, monitoring, antivirus), and Microsoft 365 apps (SharePoint, Teams, etc.).
- Familiarity with network configurations (ACLs, firewalls).
- Good to have:
- (a) Linux/Unix server management, cloud platforms (AWS/Azure/GCP), or scripting (PowerShell/Python).
- (b) Database knowledge (Oracle/SQL Server) or Power Apps development.
To apply, please visit www.gmprecruit.com and search for Job Reference: QYYVXRRV
To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239
This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.
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