Customer Service Officer (Call Centre) - Mandarin Speaker - Toa Payoh
THE EDGE CONTRACTING SERVICES PTE. LTD. Toa Payoh
Customer Service Officer (Call Centre) - 1 Year Contract - Singapore
We’re looking for a dedicated Customer Service Officer (Mandarin Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.
Key Responsibilities:
- Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
- Provide friendly and efficient assistance to ensure a pleasant customer experience.
- Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
- Follow up on unresolved incidents and ensure timely resolutions.
- Experience: At least 1 year of experience in a call centre or customer service environment.
- Proficiency in Mandarin is required to effectively liaise with Chinese-speaking vendors and end-users.
- Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
- Immediately Available candidate is a plus.
This is a 1 year contract to start, renewable and convertible to permanent.
THE EDGE CONTRACTING SERVICES PTE. LTD.Geylang, 4 km from Toa Payoh
Customer Service Officer (Call Centre) - 1 Year Contract - Singapore
We’re looking for a dedicated Customer Service Officer (Mandarin Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end...
Pacific Logistics GroupBukit Batok, 10 km from Toa Payoh
CUSTOMER SERVICE OFFICER / EXECUTIVE
O level or diploma level. 5 days week.
Location: Tuas South St 1. Salary: $2,500.00.
Warehousing experience. Apply with resume
to: [email protected]...
Bukit Batok, 10 km from Toa Payoh
Position: Shipping Customer Service Officer
Work Location: Penjuru Lane // Jalan Buroh (near Boon Lay)
Working Days: 8.15am - 5.30pm / 8.30am - 5.45pm (Mon - Fri)
Basic Salary: $2000 - $2500 (subject to experience)
Job Scope:
• Handling Call and E...