Assistant Executive, Assisted Living

Responsibilities:

• Key resource person to assist with residents’ queries and custodial care needs.
• Arrange care and support services as requested by residents
• Oversee all care services and operational support services in the CCA, including facility and furniture maintenance, cleanliness and logistics.
• Monitor and feedback on vendors and contractors performance of contracted housekeeping, repair and maintenance services.
• Procurement of consumables and items necessary for delivery of services.
• Liaise with organisational and individual entities on activities and programmes.
• Ensure proper upkeep and maintenance of residents’ records.
• Undertake appointments relating to facility management of the premises e.g. Fire Warden

• Conduct onboarding of new residents, e.g. Unit Tour, Onboarding engagement
• Conduct resident engagements and check-ins at appropriate junctures to ensure their well-being and needs are met.
• Develop understanding of the history and needs of CCA residents.
• Update and promote events to residents through various communication platforms.
• Build relations with residents’ NOK to support residents to age-in-place.

• Together with Associate Executive Programmes, to plan, develop and implement meaningful programmes for residents to participate.
• Manage and maintain a pool of volunteers.

• Data tracking of engagement programmes
• Collect data for management and KPI reporting and tracking
• Any other duty as assigned by supervisors

Requirements:

• ‘O’ Level/ Diploma in any discipline or equivalent
• Passionate in working with the elderly, willing to learn
• Good understanding of working with older persons
• Good communication and interpersonal skills
• Basic computer skills (MS Office proficiency)
• Team player who is organized and meticulous at work
• Hospitality and Community Care sector background or experience will be an advantage