School Discipline Support Officer #Jurong West

apartmentGreensafe International placeToa Payoh scheduleFull-time calendar_month 
Working Hour
  • Mondays, Tuesdays, Thursdays: 0730hrs to 1700hrs
  • Wednesdays: 0800hrs to 1730hrs
  • Fridays: 0730hrs to 1630hrs
Key Roles
  1. Investigative & Case Support
  • Assist the Student Management (SM) team in conducting preliminary investigations and fact-finding interviews.
  • Obtain statements from students and witnesses, compile evidence, and prepare structured incident reports for relevant Key Personnel (KPs).
  • Communicate findings and updates to parents, staff, and students to ensure closure of cases.
  1. Maintaining Strong Discipline Tone
  • Conduct regular walkabouts around the school (e.g., stairwells, free-play areas) to uphold discipline standards.
  • Station at the canteen during recess/breaks to manage student behaviour (e.g., addressing queue-cutting).
  1. Detention & Restorative Follow-Up
  • Work with the SM team to ensure students attend detention sessions.
  • Supervise detention sessions
  • Engage students meaningfully during detention to promote reflection and behavioural improvement.
  • Maintain attendance and behavioural records during detention.
  • Track and follow up with students who default on detention.
  1. In-House Suspension Support
  • Assist the SM team in managing students who are removed from class or placed on internal suspension.
  • Support learning continuity during suspension by liaising with Year Heads.
  1. Reception Duties (Primarily During MOE School Holidays – Mar, Jun, Sep, Nov & Dec)
  • Manage the school’s front counter services.
  • Provide general administrative support to the admin office.
  • Perform data entry and other duties as assigned by the school.
Skills & Experience
  • Work Experience: Minimum 3 years of experience in a uniformed service, educational setting (e.g., Police, Prison Service, School Discipline Team, or equivalent), with involvement in youth-related case investigation and restorative practices (e.g., behavioural support).
  • Competencies:
  • Calm and composed when managing challenging student situations.
  • Firm yet respectful approach when working with students.
  • Strong communication and interpersonal skills to engage students, teachers, and parents effectively.
  • Technical Skills:
  • Proficient in MS Word, MS Excel, email correspondence, data entry, and Google collaborative tools.
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placeToa Payoh
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