Engagement Ambassador (Temp)

• Lead and support programs, tours, activities, and events to deliver memorable guest experiences
• Be a brand ambassador by consistently delivering warm, professional, and anticipatory service at every guest touchpoint
• Support daily operations and programme logistics with attention to detail, accuracy, and efficiency to deliver operational excellence and enable seamless guest experiences
• Work with partners across departments to deliver programs and events that meet branding and service standards
• Maintain safety and quality by meeting all regulatory, operational, and brand standards
• contribute to innovation and improvement by supporting the Attractions leadership team in implementing new programmes
• Perform with excellence under pressure, maintaining service quality in fast-paced, high-volume environments
• Show accountability and integrity by following all department rules and standards
• Step up when it matters, showing ownership, flexibility, and readiness to support the team whenever needed
• All other duties as assigned

Job Requirements

• Minimum diploma in Tourism, Hospitality, Attractions, or a related service industry

• No experience required as training will be provided

• Experience in hospitality, attractions, or guest-facing environments
• A warm, confident, and engaging presence with a genuine passion for people of all ages
• Creative energy and an appreciation for interactive or experiential guest offerings
• Strong communication skills and the ability to make every guest feel welcomed and valued
• Fluency in English; additional languages are an advantage in connecting with our global guests
• Sound judgement and the ability to respond effectively in dynamic situations
• Strong organizational and multitasking skills in a fast-moving environment
• A professional, well-groomed appearance that reflects brand standards
• Flexibility to work rotating shifts, including weekends and public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.