Service Coordinator (East) - Toa Payoh

about the company

Our client is a leading provider of advanced marine and offshore technology solutions, and we are seeking a Service Coordinator to manage coordination with customers for Service Engineers.

Company Transport from Pasir Ris/Tampines/Punggol/Sengkang

• Act as the main point of contact for customers, handling enquiries, service requests, and feedback through various communication channels.
• Coordinate service scheduling and liaise with engineers, subcontractors, and customers to ensure timely completion of jobs and customer satisfaction.
• Prepare quotations, service documents, purchase orders, and shipment forms while maintaining accurate records in the system.
• Support after-service activities such as tracking job progress, updating reports, managing warranty claims, and assisting with audits or inspections.
• Collaborate with internal teams to monitor service quality, identify process improvements, and ensure smooth day-to-day operations.

• Min. 1 year of working experience in coordination role, handling customer accounts.

To apply online please use the 'apply' function.

(EA: 94C3609/ R1985244 )