Corporate Communications (Internal) Officer | High Street

Job Scope

• Maintain and manage the Microsoft SharePoint 365 intranet and microsite as a key internal communications platform, ensuring content is updated, relevant, and aligned with client’s voice.
• Plan, develop, and publish internal communications materials to inform and engage staff about new developments.
• Coordinate with internal stakeholders to gather information, align messaging, and ensure timely dissemination across appropriate channels.
• Monitor effectiveness of internal communications efforts and suggest improvements.

• Assist with the development and layout of digital communications assets (e.g., web banners, internal posters, eDMs) using Adobe Creative Suite or equivalent tools, where required.
• Liaise with external vendors and internal stakeholders to manage production timelines, quality, and delivery of communications materials.
• Support content creation for the microsite and other internal platforms, including drafting articles.
• Provide basic event photography and photo editing support where needed.

• Assist the CTRL+SHIFT campaign team with execution of initiatives (e.g. event support, logistical help, etc.)
• Work with the appointed creative agency to ensure that operational requirements are fulfilled.
• Assist with on-site tasks, engage directly with target audience to communicate campaign objectives.
• Liaise with external stakeholders for planning and troubleshooting, providing regular updates to internal stakeholders.
• Work with the appointed creative agency to ensure that operational requirements are fulfilled.
• Maintain databases for campaign lifecycle management.
• Create detailed reports to present campaign trends to management.
• Support ad hoc communications projects and initiatives within the team, including data entry, research, or formatting assistance.

Requirements:

• Experience managing or maintaining Microsoft SharePoint 365 sites, with basic knowledge of web content management and layout best practices.
• Familiarity with Adobe Creative Suite (Photoshop, Illustrator, InDesign) or similar tools for simple visual asset creation.
• Strong interpersonal and coordination skills, with the ability to work effectively with internal stakeholders and external vendors.
• Strong written and verbal communication skills, with the ability to tailor messages for different internal audiences.
• A good eye for detail, with a strong sense of visual layout and content flow.
• Able to manage multiple tasks and timelines effectively, both independently and as part of a team.
• Prior experience in a similar role is preferred.

Working Hours:

• Mon to Thur: 8.30am to 6.00pm / 9.00am to 6.30pm
• Fri: 8.30am to 5.30pm / 9.00am to 6.00pm
• Lunch: 1 hour

Reg. No.: R26161270 JOEY TAY YI TING