Sales support coordinator

We are seeking a detail-oriented and proactive Sales Support Coordinator to support our Commercial General Insurance operations. This role combines sales support, customer follow-ups, and administrative responsibilities, ensuring smooth processing of enquiries, quotations, and policy-related services.

Key Responsibilities:

• Follow up on incoming customer and sales enquiries
• Prepare insurance proposal forms accurately and efficiently
• Prepare and issue quotations for commercial general insurance products
• Follow up on completed proposal forms and quotations with clients
• Process insurance claims and liaise with relevant parties as required
• Process security bond purchases
• Maintain ongoing communication with customers regarding sales enquiries and policy matters
• Provide general administrative support to the sales and insurance team

Skills & Experience:

• Experience in General insurance, sales support, or administration a bonus but not necessary
• Strong attention to detail and organisational skills
• Excellent communication and customer service skills
• Ability to manage multiple tasks and follow up proactively
• Confident with documentation, forms, and record-keeping
• Proficient in Microsoft Office

What We Offer:

• 5 Days Work Week
• A supportive team environment
• Exposure to commercial general insurance operations
• Opportunity to develop skills in insurance sales and administration
• Profit sharing bonus
• 13th month AWS Bonus
• 14 days Annual leave
• Birthday Leave