Application Support | 1 Year Renewable Contract | Up to $4,800 | Central - Toa Payoh
RecruitFirst Toa Payoh Full-time
Location (Nearest MRT): Bukit Merah
Salary: Up to $4,800 (Depends on Qualification & Relevant Work Experience)
Duration of Work: 1 Year Contract (Renewable!)
Work Day: Mondays to Fridays
Salary: Up to $4,800 (Depends on Qualification & Relevant Work Experience)
Duration of Work: 1 Year Contract (Renewable!)
Work Day: Mondays to Fridays
Work Hours: Office Hours
Must Have Technical Experience:
- AWS, Oracle DB, System Support, Java, SDLC Knowledge
Responsibilities:
- Perform product installation and configuration
- Perform deployment and testing of product packages to ensure that the deliverable is in accordance to requirements documented in the specification. Where relevant, perform the necessary system programming & configuration.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Where relevant, escalate the issue to vendor.
- Prepare weekly or monthly incidents statistics update to relevant parties.
- Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
- Ensure that project documentations are up to date
- Provide adhoc support (after support hours) during system maintenance to ensure that system is functioning properly
- Perform impact analysis for service request and change request. Where relevant, escalate the changes to vendor for analysis.
- Execute service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Monitor & measure the performance & availability of the application proactively; implement corrective actions identified to improve performance & availability
Requirements:
- Minimally Diploma / Degree in Information Technology or other relevant fields of study
- At least 1 year of working experience in developing and delivering application software
Interested applicants, please Apply Now.
Kindly understand that only shortlisted candidates will be notified.
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