Part Time Operation Assistant

Part Time Operation Assistant

$1600 with CPF Contributions

Part-Time working hours: Shift work

Shift 1 - 7am - 4pm

• 2pm - 9pm (In office)

Job Description:

• Need to manage and monitor equipment, cleaning solutions and cleaning standard
• Daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks
• Need to respond to messenger till staff schedule end
• Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)
• Maintaining a positive, empathetic, and professional attitude toward clients at all times
• Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support
• To arrange floater or cleaner jobs schedule and monitor cleaning standard

Requirements:

• Minimum 1 year experience in customer service, scheduling
• Minimum Diploma holder Customer-oriented with good interpersonal and communication skills
• Pleasant and friendly personality
• Strong problem solving capabilities
• Computer literacy