TRAVEL ESSENTIALS RETAIL ASSOCIATE

Job Description:

As a Retail Associate at Discover Singapore, you will engage and provide the best shopping experience to customers according to the Lagardere standard and to create a positive shopping experience by identifying customers’ needs in order to appropriately advise and sell them products that drive sales through exemplary customer service.

Responsibilities:

• Achieve and exceed sales target by actively engaging customers and promoting products
• Greet and assist customers in a friendly and professional manner upon customer entering the store
• Provide detailed product information, answer customer inquiries, and make recommendations based on customer need and preferences
• Process transactions at the point of sale, including handling cash, credit cards, and returns in a timely and accurate manner
• Stock shelves, organize product displays, and maintain a clean, tidy, and welcoming store environment
• Monitor inventory levels, report any discrepancies to the Store-in-Charge or Senior and assist in maintaining accurate stock records
• Assist in receiving and unpacking new inventory, ensuring products are displayed promptly and properly
• Adhere to all company policies, procedures, and safety standards
• Participate in regular team meetings and training sessions as required

Requirements:

• 5 days work week including weekend (44 hours rotating shift)
• Previous experience in retail or customer service role is a plus
• Excellent interpersonal and customer service skills
• Ability to work under pressure and remain efficient during busy periods
• Flexible to work various shifts, including weekends and public holidays
• Fresh graduates are welcome

What we offer

At Lagardere Travel Retail Singapore Pte Ltd, we are committed to creating a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including opportunities for career development, a collaborative team culture, and a focus on employee well-being.