Senior Manager, People Systems & Analytics - Toa Payoh

The Opportunity

At Frasers Property, we're not just adopting HR technology; we're architecting the future of our people function. Having moved beyond the initial discovery phases, we are now in the crucial blueprinting stage, designing a sophisticated, data-driven, and people-centric HR ecosystem.

Your remit will encompass the full lifecycle: from supporting solution architecture to shape the global HRIS tech strategy with a stronger focus on driving core system implementations.

This role’s key purpose is to drive complex enterprise wide projects, ensure excellence in system administration, reporting, analytics, training, and support. With your expertise in project and change management, and a keen eye for solution development, you will ensure our HR systems are secure, compliant, and is an enabler for our global workforce, creating a good employee experience, and directly influencing our ability to scale with Fraser’s business growth.

Our development journey beyond the deployment of Core HR systems, will include exploring innovative Gen AI applications and paving the way for future developments that would drive people analytics and automationKey

1. Group HRIS Technology Strategy

• Co-define & govern the global HRIS architecture with the HRIS Head, ensuring alignment with enterprise IT standards, HR policies and future business scalability.
• Spearhead the strategic execution of Group-wide HR digitalization initiatives, ensuring alignment with overarching business transformation priorities and the People Strategy.
• Lead cross-BU HRIS governance cadence, facilitating alignment and collaboration across regions and business units.
• Develop & maintain the HR Digitalization roadmap, incorporating emerging trends like Gen AI and ensuring the ecosystem remains agile and future-ready.

1. HRIS Implementation Leadership

• Lead global HRIS project management, ensuring seamless design, deployment, and and successful adoption of core HRIS systems and integrated solutions across all business units.
• Manage vendor coordination, negotiating contracts, and ensuring successful implementation of HR technology solutions and ensuring vendors deliver on commitments for complex HR technology implementations.
• Drive stakeholder engagement, proactively collaborating with senior HR, IT, and business leaders to translate strategic needs into robust system capabilities and secure buy-in for transformative initiatives.
• Oversee the integration architecture of HR systems, ensuring seamless data flow, interoperability, and a connected employee experience across the technology stack.

1. HRIS Administration

• Govern global HRIS system administration, security frameworks, and access control policies, ensuring rigorous compliance with internal policies and external regulations across all BUs.
• Ensure optimal system performance, stability, and scalability, establishing proactive monitoring strategies and leading collaboration with IT and vendors to resolve critical issues and drive continuous improvement.
• Develop and enforce data integrity and quality standards within HR systems, implementing processes for data governance and regular audits.

1. HRIS Reporting & Analytics

• Architect and lead the delivery of strategic HR reports, analytics, and dashboards for Group-wide consumption, empowering HR and business leaders with actionable, data-driven insights
• Partner across HR teams to enhance workforce analytics capabilities and enable data-driven decision-making.

1. HRIS Training, Adoption & Change Management

• Develop & govern the training strategy, ensuring user adoption, capability uplift across the People team and proficiency through approaches like train-the-trainer programs.
• Work with the Transformation Office to coordinate change management strategies across the OneFrasers Program. Lead change management strategies for all HRIS implementations, not limited to enhancements, ensuring effective communication, stakeholder preparedness.
• Establish and oversee a tiered support model for HRIS users globally, ensuring timely resolution of issues and continuous user enablement.

1. HRIS Innovation & Enhancements

• Proactively identify, evaluate emerging HR technology (including Gen AI, applications & connected platforms), developing business cases and pilot programs for adoption that drives business value.
• Drive a continuous improvement roadmap, identifying opportunities for enhancement, process re-engineering and automation in close collaboration with HR, IT and business stakeholders.
• Lead solution design for system enhancements and new implementations ensuring they integrate seamlessly

1. HRIS Compliance, Security & Risk Management

• Drive HRIS compliance processes, ensuring adherence to data security framework globally, privacy regulations (e.g. GDPR, local DP laws), industry best practices and internal system access policies.
• Maintain audit readiness, overseeing detailed system documentation, robust role-based access controls, regular security assessments and regulatory reporting requirements.
• Primary point of contact for internal & external auditors relating to HR systems, ensuring all inquiries are addressed thoroughly and effectively.

Skills & Experience

¨ Bachelor’s degree in Information Systems.

¨ 8+ years of experience in HRIS strategy, implementation, and administration.

¨ Strong experience in SAP SuccessFactors (Employee Central, Recruiting, Onboarding, Performance, Learning, Succession, Compensation).

¨ Proven experience in project management, vendor management, and stakeholder engagement.

¨ Ability to lead cross-functional teams and drive HR digital transformation initiatives.

¨ Deep knowledge of HR data governance, compliance, and security standards.

¨ Strong analytical skills with experience in People Analytics reporting and workforce analytics.

¨ Has the tenacity to thrive in an environment that requires managing multiple projects and tasks simultaneously

¨ Possess positivity and resilience in ambiguous and complex scenarios

¨ Demonstrate critical thinking and strong analytical skills while being meticulous