Sales Operations Manager

apartmentImin Technology Pte Ltd placeBishan scheduleFull-time calendar_month26/4/25

Key Responsibilities

Sales Strategy & Execution

Collaborate with leadership to develop and execute sales strategies aligned with business goals

Translate strategic objectives into actionable sales operations plans

Sales Process Optimization

Define, implement, and continuously improve scalable sales processes and workflows

Ensure compliance and consistency in sales methodologies across regions and teams

Sales Forecasting & Analytics

Oversee accurate forecasting, pipeline management, and sales performance reporting

Analyze sales metrics to identify growth opportunities and process bottlenecks

Technology & Tools Management

Manage CRM systems (Salesforce) and other sales technologies

Drive automation and digital tools adoption to improve productivity

Performance & Incentive Management

Design and manage sales compensation plans and incentive structures

Monitor quota attainment, KPIs, and performance trends

Cross-functional Collaboration

Liaise with marketing, finance, product, and operations to ensure sales alignment

Support new product launches and go-to-market initiatives

Team Leadership

Lead, mentor, and grow the sales operations team

Establish a high-performance culture with clear accountability and development paths

Qualifications

Bachelor’s degree in Business, Marketing, or related field (Master’s degree is a plus)
8–12 years of experience in sales operations, sales enablement, or strategy, preferably in a B2B environment
Proven experience in leading sales operations teams and driving cross-functional initiatives
Strong analytical and strategic thinking skills
Expertise in CRM systems and sales analytics tools
Excellent communication, leadership, and stakeholder management abilities

Key Competencies

Strategic and executional mindset
Data-driven decision making
Change management and process improvement
Stakeholder influence and business partnering
Team leadership and talent development

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