Customer Experience Executive - Tampines
WORLD MODE SINGAPORE PTE. LTD. Tampines Full-time
Role Background
As part of our commitment to delivering a best-in-class experience, we are seeking a Customer Experience Executive to join our team. The ideal candidate is someone who thrives in a customer-facing role, enjoys helping others, and is passionate about creating seamless and memorable experiences.In a setting where privacy, professionalism, and personal touch matter deeply, your presence will help define the high standards we uphold.
Job Responsibilities- Greet and welcome patients with professionalism and warmth
- Manage front desk operations including scheduling appointments, handling inquiries, and maintaining patient records
- Provide support during minor procedures when needed
- Ensure a clean, organized, and luxurious environment at all times
- Address and resolve customer concerns in a prompt and professional manner
- Collaborate with the clinical and operations team to enhance overall patient satisfaction
- Assist in administrative duties and daily clinic operations
- Proactively seek feedback and contribute ideas to improve service quality
- Support sales initiatives by promoting relevant healthcare services and packages
- Experience in a retail or customer service role
- Basic computer proficiency (e.g., email, scheduling systems)
- Strong communication and interpersonal skills
- A customer-first attitude with the ability to prioritize client satisfaction
- Sales experience is a plus
Please submit your resume outlining your experience and why you would be a great fit for the role to our WhatsApp 91399613.
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Company Overview
Our brand is centred on storytelling, authenticity, and creating memorable experiences for our customers. We offer a thoughtfully curated range of products backed by a strong brand philosophy and a passion for service. We believe...