Punggol - Regional Service & DownStream Sales Engineer
Punggol Full-time
Job Title: Regional Field Service & Downstream Sales Engineer
Location: Singapore (Permanent Role)
Company: MECO Water Purification Pte. Ltd. (A Grundfos Company)
Location: Singapore (Permanent Role)
Company: MECO Water Purification Pte. Ltd. (A Grundfos Company)
Website: www.meco.com
About Us
MECO Water Purification Pte. Ltd., a subsidiary of Mechanical Equipment Company (USA), is a global leader in pure water solutions for the biopharmaceutical, defense, and marine oil & gas industries. With over 95 years of innovation, we design and manufacture cutting-edge water purification systems including Water for Injection (WFI) equipment.Join our team to support critical infrastructure worldwide.
Role Summary
We seek a dynamic Field Service & Downstream Sales Engineer to maintain, commission, and optimize our global fleet of water treatment systems while driving aftermarket sales growth. This role combines technical expertise in industrial equipment with strategic client management to ensure operational excellence and revenue expansion.
Key Responsibilities
Technical Service & Operations (70%)- Perform commissioning, troubleshooting, and repairs on advanced water purification systems (mechanical vapor compression stills, RO, ultrafiltration, carbon filtration, distribution networks).
- Diagnose mechanical, electrical, and control system failures (pumps, valves, PLCs, instrumentation).
- Operate and maintain equipment to meet client specifications, ensuring compliance with quality standards.
- Generate detailed technical reports and maintenance documentation.
- Provide on-site client training and escalate engineering feedback.
- Develop and execute strategies to expand service contracts, spare parts sales, and system upgrades.
- Manage quotes, renewals, and inventory (compressors, critical components) via HubSpot CRM.
- Cultivate long-term client relationships through proactive engagement and solution-based selling.
- Support trade shows, seminars, and global team coordination (occasional after-hours).
- Coordinate service projects, ensuring adherence to schedule, budget, and stakeholder expectations.
- Maintain service schedules, parts databases, and compliance records.
- Education: Degree/Diploma in Electrical, Mechanical, Chemical Engineering, or related field.
- Experience: 0-5 years (exceptional entry-level candidates with technical aptitude will be considered).
- Technical Skills:
- Proficient in reading P&IDs, CAD drawings, and electrical schematics.
- Hands-on repair capability (hand tools, instrumentation).
- Core Attributes:
- Flexibility for immediate international travel (≥50% time).
- Proven problem-solving autonomy with minimal supervision.
- Client-centric mindset and professional conduct.
- Legal authorization to work in Singapore.
- PLC programming (Allen Bradley/Siemens).
- Experience with rotating equipment (centrifugal pumps, compressors, heat exchangers).
- Knowledge of industrial controls/instrumentation.
- Impact: Maintain mission-critical systems for Fortune 500 clients and global institutions.
- Growth: Structured training and career development within a 95-year innovator.
- Culture: Collaborative, professional environment with global mobility opportunities.
- Perks: Competitive compensation, travel allowances, and Grundfos Group benefits.
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