Concierge
ORCHARD TURN DEVELOPMENTS PTE. LTD. Toa Payoh Permanent
Responsibility
- Be mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc.
- Attend to shoppers/tenants' queries with in-depth mall and promotional knowledge, including ION Orchard’s customer loyalty program
- Administration of partner promotions and reward redemption both at Concierge counters and in-store, for ION Orchard’s customer loyalty program
- Ensure all enquiries and/or feedback/complaints are addressed with the shoppers/tenants within stipulated guidelines and service levels
- Responsible for managing all verbal and/or written enquiries received from all shoppers/tenants facing touchpoints when assigned with Call Centre and/or Customer Care deployment(s)
- Responsible for general administration duties such as inventory management, reporting etc.
- Undertake ad-hoc projects and responsibilities that may be assigned from time to time
- Minimum 1 year of working experience
- Relevant experience in a retail or hospitality environment will be an added advantage
- Ability to converse fluently in English. Other language skills will be a plus factor
- Pleasant personality with genuine aptitude for service-related work
- Willing to work on weekends, public holidays and shifts
EVO Outsourcing SolutionsToa Payoh
shift: 8am to 5:30pm , PM shift: 12:30pm to 10pm
• With attractive allowances!
Key Responsibilities:
• Manage concierge duties efficiently to enhance the overall guest experience
• Assist guests with wayfinding throughout the airport premises
• Offer...
ORCHARD TURN DEVELOPMENTS PTE. LTD.Geylang, 4 km from Toa Payoh
Responsibility
• Be mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc.
• Attend to shoppers/tenants' queries with in-depth mall and promotional...
The Talent PeopleToa Payoh
Eligibility: Open to Local & Non-Local
Our client is a full-service luxury hotel in Singapore. They are seeking a Chef Concierge who is a member of Les Clefs d'Or (Golden Keys) to lead a team and provide exceptional, personalised services to guests...