Customer Service Executive (MNC, 5 Days, Up to $4,600 Basic Salary + AWS + VB)

• Position: Customer Service Executive
• Well Established Oleochemicals Supplier MNC
• Working Hours: Monday - Friday (9am - 6pm)
• Salary (commensurate with experience): Up to $4,600 + AWS + Variable Bonus
• Working Location: Pasir Panjang
• Outpatient Medical Benefits and Dental Benefits Provided
• Duration: Permanent
• Industry: Oleochemicals

Main Responsibilities:

• Work closely with a cross-functional team on executing the sales.
• Communicate proactively with customers on execution details such as shipment period, payment, etc.
• Prioritise daily tasks and follow up on problem resolution that ensure customer satisfaction.
• Interact with internal/external parties to resolve issues accordingly and respond to the request clearly and concisely within an appropriate time frame.
• Investigate and resolve regular/ad-hoc requests or complaints.
• Process SAP sales order management transactions (create, change, cancel) and corresponding reporting tools.
• Participate in the process improvement program as directed by the Team Leader or the Supply Chain team.
• Understand and implement GMP + B3 and RSPO in daily tasks.

Job Requirements:

• Diploma in any field, preferably in logistics/supply chain management.
• Have a minimum of 2-3 years of relevant experience.
• Must be proficient in SAP modules.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

EA No: 25C2861